AI and HR: How to Use It Smartly?

25 November 2024Charlotte Deveaux-Jallerat

In recent years, the field of human resources, particularly in recruitment, has been influenced by the rise of artificial intelligence. However, the integration of these new technologies must be approached with caution: while AI is undoubtedly a valuable ally for recruiters and candidates alike, it remains imperfect! Let’s explore how to make the most of AI in a smart and efficient way!

Important: Be careful not to confuse AI (the overarching concept) with specific tools like ChatGPT, Gemini, Perplexity, or CoPilot (examples of tools that use AI). In this article, we will discuss both concepts.

For Candidates: How Can You Leverage Artificial Intelligence?

Thanks to ChatGPT, Gemini, Perplexity, or CoPilot

To write resumes and cover letters

Writing resumes and cover letters is often a challenging task. ChatGPT can make it easier for you:

  • By providing structured and relevant content tailored to the targeted sector.
  • By aligning your profile with the job requirements.
  • By customizing the documents to match the job posting.

Beware of falling into the trap of "copy-pasting." Resumes or cover letters that are overly formatted and lack personality can come across as inauthentic. Add your personal touch!

Also, be cautious about the confidentiality of your data.

GOOD TO KNOW
These tools can guide you on which skills to highlight based on current market trends. Specifically, they can suggest the keywords to include in your resumes or cover letters. This is essential for improving your chances against Applicant Tracking Systems (ATS), which are increasingly used by recruiters to sort through resumes!

To prepare for interviews

You can use tools like ChatGPT, Gemini, Perplexity, or CoPilot to simulate job interviews.

By providing the details of the job offer, AI can generate the most common questions for the specific role, helping you practice formulating structured and tailored responses.

These tools are also great allies for stress management: ask them how to respond to challenging questions and/or address sensitive topics (such as salary discussions, for example!).

To optimize your online profile

LinkedIn plays a crucial role in your job search. Without realizing it, your profile might be working against you!

ChatGPT, Gemini, Perplexity, or CoPilot can help you enhance your biography, banners, and profile picture — and guide you on which skills to highlight.

To improve your professional communication

Another way to integrate these AI tools into your job search is to use them as a true "assistant."

They can help you:

  • Write an email or private message addressed to a potential recruiter.
  • Optimize your interactions with advice on how to build the best connections within your network.

Thanks to other generative AIs.

To improve your resume

There are many online resume generators available, such as Rezi, CV Star, or even ChatGPT with its dedicated interface.

These tools are highly effective for:

  • Enhancing the layout of your document.
  • Correcting spelling mistakes and other grammatical errors.
  • Optimizing the content by incorporating relevant keywords.

We would like to emphasize this point: your resume should reflect your background, personality, and various experiences.

GOOD TO KNOW
Keep in mind that some of these tools are in English and/or may include paid options. Lastly, make sure to choose reliable platforms that respect the confidentiality of your personal data.

To achieve a "perfect match!"

Today, most job sites use AI to perform intelligent matching.

The goal? To sort and target job offers that might interest you based on your profile, objectives, skills, and location. A real time-saver!

Our advice: as a complement, it's a good idea to use traditional search engines to "sweep" through all available job opportunities. Some might slip under the radar of these platforms, even if they use AI!

To manage your applications

Are you losing time and energy?

Many platforms, like JobHunt, can help you sort, organize, and track all your applications in real time, updating their status (resume sent, interview scheduled, negative response, etc.).

For Recruiters: When to Use AI?

Thanks to ChatGPT, Gemini, Perplexity, or CoPilot

For recruiters, these AI tools offer numerous opportunities.

Here are some cases where these tools enhance practices:

  • Creating a question bank for interviews: AI can generate role- or function-specific questions, helping you structure consistent and comprehensive interviews.
  • Writing content: For example, crafting articles for your career site or job postings. AI can also assist in drafting emails or LinkedIn messages to reach out to potential candidates.
  • Analyzing HR data: Such as recruitment time, the quality of applications, or the effectiveness of sourcing channels.
  • Creating scorecards: AI can help design evaluation grids to objectively compare candidates based on the required skills.

Thanks to other generative AIs

Other generative AI tools simplify the daily tasks of recruiters.

Here are a few examples of applications:

  • Resume Parsing: AI enables quick scanning and analysis of resumes to extract relevant information.
  • Intelligent Matching: These tools help identify candidates whose profiles best match available positions, streamlining talent selection.
  • Conversational Chatbots: Particularly useful for automatically answering candidates' questions, enhancing their experience, and even scheduling interviews.
  • Predictive Analysis: With AI, recruiters can analyze internal trends to predict future departures or anticipate skill needs within the company.

What Is the Future of Human Resources with AI?

One thing is certain: AI has not finished surprising us!

Here are some of the projections for the coming years:

  • AI could soon be integrated into all HR tools, simplifying workflows and making certain tasks much smoother.
  • Thanks to AI, companies will be able to gain a more accurate overview of available talent, including temporary and contract workers.
  • AI will enable identity verification during hiring to prevent fraud and protect personal data.
  • AI will enhance the experience of "deskless workers" (in retail, healthcare, etc.) through new tools and platforms.

Be Mindful of Your Data Privacy

Tools and platforms powered by artificial intelligence can be excellent allies, but keep in mind that you are providing them with your personal information. We still lack sufficient perspective on how they might handle such sensitive data. Before using them, make sure to review their privacy policies and only share information that is absolutely necessary.

As you’ve seen, AI offers numerous possibilities for both candidates and recruiters. However, don’t fall into the trap of relying entirely on automation: the human element remains indispensable. Remember that these new tools are still evolving, so use them with caution and discernment.

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Charlotte Deveaux-Jallerat
Charlotte Deveaux-Jallerat
Charlotte Deveaux-Jallerat holds the position of Director at Michael Page Lausanne.
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