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Team management

Managers need to resolve conflicts within their teams to keep them motivated and performing at their best. If you'd like to know the secrets of conflict management as proven by science, then this program is for you. You'll learn the basic techniques and practice on real cases in a safe environment.

Team management
training informations
Certificate of advanced studies (CAS)
duration
15 days spread over 6 months
price
CHF 9’500
language
English, French
location
Onsite

internationally recognized
hands-on & practical course

Presentation of the program

Whether in a professional or extra-professional context, we all experience conflict situations. Conflict management requires important negotiation, listening and empathy skills. These key skills are crucial for any manager in charge of a team on a day-to-day basis.

If you are required to manage conflicts, disagreements, or persuade others in your daily life, this short program will help you become both more effective and better recognized. This concise program is designed to deepen your existing social skills through advanced mediation and negotiation techniques. The course will include examples as well as practical role-playing exercises, allowing you to practice in a healthy and supportive environment.

Learning objectives

  1. Understand and define the impact of human and social skills in leading a team or department.
  2. Strengthen self-awareness and better understand human behavior within organizations.
  3. Identify concrete and applicable management practices that reinforce the leader's impact on his or her team.

Target audience

  1. Anyone in charge of a department or team wishing to develop their human and interpersonal skills.
  2. Managers or future managers wishing to develop and review their leadership behaviors and practices.
  3. Managers and future managers wishing to help their teams achieve sustainable performance through a more human approach.

Program's curriculum

The open program in Team management is a CAS designed for professionals wishing to develop new skills in parallel with their professional activity. This open program incorporates a strong participatory dimension. The fundamental notions will be presented beforehand, then supplemented and illustrated by numerous practical exercises based on real cases.

The Team management program consists of 5 blocks . This represents 15 days spread over 6 months. That represents a total of 105 hours of teaching and about as many hours of personal work.

each module can be followed individually

01
Self leadership
Self leadership is the basis for successfully guiding a team and achieving sustainable performance. This short program aims to equip everyone with concrete strategies to better manage their personal resources and thus have a greater impact on their team. Getting to know yourself before learning how to manage others. see program Self leadership
02
Organizational behavior
The aim of this program is to deepen our understanding of human behavior within organizations. We will look at the factors that influence the behavior of individuals and groups, such as individual differences, motivation, group phenomena, and leadership. see program Organizational behavior
03
Team leadership
The aim of this program is to develop the knowledge and skills needed to manage people in a team context. We will cover the key elements for maximizing team effectiveness, such as trust, constructive conflict, commitment, taking responsibility and achieving objectives. see program Team leadership
04
Conflict management
Conflicts, tensions, disagreements: managers must know how to deal with these issues in order to maintain team dynamics. This program provides you with clear guidelines and practical tools to intervene appropriately. Through real-life cases and role-playing exercises, you will develop a more calm and effective approach to conflict. see program Conflict management
05
Human leadership
Organizations are increasingly grappling with ethical issues. The media are reporting on them, and awareness is growing. Ethics is a key aspect of leadership. Learning to create a climate of integrity and interpersonal trust becomes the foundation of success for any team or organization. see program Human leadership

Program's sessions

You can see all our open program sessions in Team management below. Click on the session you are interested in or check the full calendar.
see calendars
September 2026
open
start
24 September 2026
end
16 January 2027
language
English
registration
Before 31 July 2026
September 2026
full
start
27 August 2026
end
19 December 2026
language
French
registration
Before 31 July 2026

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Frequently asked questions

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Can this certificate truly strengthen my credibility as a current or future team leader?

Yes, whether you are already in the role or about to take on team responsibility for the first time. The program helps you clarify what it means to lead a team today.

You work on your stance, your ability to set a framework, and how to create the conditions for sustainable collective performance. This preparation is especially valuable if you are stepping into a leadership role for the first time.

You understand the concrete impact of your behavior on group dynamics. You gain the confidence to set clear expectations and explain your decisions. This consistency strengthens your credibility from day one.


How does knowing myself better help me manage my team?

Team management starts with a clear understanding of yourself. You analyze your reactions under pressure, in the face of disagreements, or in ambiguous situations.

Structured tools help you identify your strengths and your blind spots. This self-awareness strengthens your relational stability.

By understanding your own patterns, you adjust your stance more deliberately. You avoid certain impulsive responses. This personal mastery fosters clearer, more respectful relationships within your team.


Will I truly understand the human dynamics within a group?

Yes, through in-depth work on individual and collective behaviors. You study informal roles, influence dynamics, and the mechanisms of cooperation.

Concepts are presented with rigor, then put into perspective through real-world cases and experience sharing.

You develop a sharper reading of situations. You identify the factors that foster collective courage, creativity, or resilience. This understanding enables you to act with discernment when the group's balance shifts.


How do I manage conflicts and, more importantly, anticipate tensions?

The certificate goes beyond handling conflicts once they have erupted. You learn to spot early warning signs before a tension becomes entrenched.

You practice concrete methods for clarifying expectations, managing disagreements, and creating structured spaces for dialogue. This proactive approach prevents unnecessary escalation.

By developing this awareness, you intervene earlier and with greater composure. Tensions become opportunities for adjustment rather than breaking points. You protect both cohesion and collective performance.


How does this certificate differ from the ASFC Federal Certificate in Team Leadership?

The ASFC Federal Certificate in Team Leadership prepares you for a nationally recognized certification, with a formal examination framework and standardized requirements.

This certificate places greater emphasis on critical reflection, leadership stance, and the integration of human skills in complex contexts. It favors in-depth analysis of practices and an academic perspective tailored to professionals in positions of responsibility.

If you want to deepen your stance, your understanding of human dynamics, and your managerial impact, this certificate offers a complementary and more reflective approach.


Is there an accelerated or fast-track format?

Yes, an accelerated format is available for professionals who want to condense their learning into a shorter timeframe.

The content remains rigorous and retains the same depth. The difference lies in the pace and intensity. This format requires strong availability and sustained commitment.

It is particularly well suited to individuals in role transitions or facing a rapid onboarding into a leadership position. You benefit from the same academic rigor and the same tools, within a tighter schedule.


Why is this program often fully booked with a waiting period?

The strong demand is driven by several factors. The program is recognized for its coherence and rigor. It places the values of responsible, human-centered, and structured management at its core.

Participants regularly highlight the quality of the exchanges, the relevance of the tools, and the concrete impact on their practice. This satisfaction fuels significant word-of-mouth referrals.

It is not uncommon for a waiting period of about one year before joining a cohort. This reflects the commitment of past participants and the reputation built over time.


How can I apply what I learn in my department on a daily basis?

The program fosters direct connections with your professional context. You work on your own situations and benefit from the perspective of other managers.

Between sessions, you put facilitation, feedback, and team regulation tools into practice. You observe the results and adjust your approach.

Over time, you clarify roles, improve the quality of exchanges, and strengthen collective accountability. The learning becomes part of your daily routine and supports sustainable performance built on trust and cooperation.



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The quality of the training and the professionalism of the instructors are reflective of HEC Lausanne.
Benjamin Flachs
Benjamin Flachs
Former participant
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September 2026
open
start
24 September 2026
end
16 January 2027
language
English
registration
Before 31 July 2026
September 2026
full
start
27 August 2026
end
19 December 2026
language
French
registration
Before 31 July 2026
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